Privacy Policy

Our Customer Information

Tawrid  or https://tawrid.net/ is keen on data security as we are well aware that our users (you) care about how the personal information is used. Hosted on high performing clouds, we assure you that all our customer information is held confidential. We never sell our customer list or our customer information. All the customer information collected such as name, email address, phone number, website, social media handles, mailing address, billing information or any other information related to third party integrations is collected for the sole purpose of providing best services to our customers and to update them of the improvements to our product and services.

We will send product updates, special offers or promotional notices via mail, email or voice broadcast, from time to time, to our customers and prospects who have expressed interest and requested such information. The customer/ prospect can always opt out from receiving such offers/ notifications by following the opt out link on the specific communication or by contacting Tawrid directly.

Our Customer Lead Information

Our customer lead information is tantamount to our customer information for us. All data with relation to leads generated by our customers or any other information collected automatically by our customers is held in strict confidence. We never reach out to them nor do we share customer lead information to any third party.

Our Integration Partner Information

Tawrid has ever increasing integrations with third party softwares and services. We promise high data security on all the information shared by our integration partners. We collect information for integration purposes, App’s use of information received, and App’s transfer of information to any other app, from Google APIs will adhere to Google’s Limited Use Requirements

 

Google Apps Sync

This privacy policy describes the ways in which Tawrid collects and uses the information you provide in your Google Apps account via the Tawrid “Google Apps Sync” integration. Additionally, it also describes the options made available to you regarding the same and the ways in which to access and update this information.

Collection and Use

We collect the following information from your Google Apps account:

  • Contacts’ names
  • Contacts’ email
  • Contacts’ telephones
  • Contacts’ organization
  • Contacts’ postal address
  • Contacts’ birthday
  • Contacts’ gender
  • Contact’s calendar entries
  • Contact’s Contacts
  • Contact’s files on Google Drive

We add/import the chosen personal information to your Tawrid account from your Google Apps account:

  • Contacts’ names
  • Contacts’ email
  • Contacts’ telephones
  • Contacts’ organization
  • Contacts’ postal address
  • Contacts’ birthday
  • Contacts’ gender
  • User’s calendar entries
  • User’s Contacts
  • User’s Documents on Google Drive
  • User’s Mails from Gmail

 

We normally use this information to

Populate your Google Apps data in your Tawrid contact management tool. Synchronize Google contacts into Tawrid and gives permissions to users to create new, update information as well as synchronize the contact back to Google contacts. Populate your Tawrid customer data in your Google Apps account Create bookings from the Tawrid calendar for the synchronized contacts. Retrieve Google calendar events into Tawrid calendar and authorize users to update, edit, or create new calendar entries as well synchronize back with Google calendar.

Keep your Google Contacts in sync with your Tawrid customers and vice versa Send booking confirmation emails, booking cancellation emails, booking update emails or booking reminder emails to the contacts imported from Google Contacts – only to those who have consented to receive such emails. Additionally synchronize Gmail emails into  Tawrid and allow users to send emails using Gmail credentials through the  Tawrid application.

Google Drive

Read the Google Drive Documents stored on the user’s Google Drive account and display in  Tawrid Documents as a reference.

We will only use this information for the specific reason for which you wanted to provide it to us.

Calendar Information.

A Tawrid User may connect their calendar with Tawrid. Our calendar integration only checks the duration and free/busy status of the events in your calendar so that we don’t book you when you’re busy. We never store who you are meeting with, their email address, the meeting title, or any other details about the appointments in your connected calendar.

 

Disclosure to Third Parties

We do not share or sell your personal information to third parties.

We disclose information only in the following cases:  as required by law, when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, to investigate fraud, or to respond to a government request if we are involved in a merger, acquisition, or sale of all or a portion of its assets, you will be notified via email and/or a prominent notice through our app/website of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information to any other third party with your prior consent to do so.

Security

The security of your Google Contacts’ and Google Apps personal information is important to us. We take commercially reasonable measures and follow generally accepted standards to protect the information you provide us, both during transmission and once we receive it. For example, the information you provide is transmitted via encryption using technologies such as secure socket layer technology (SSL).

Accessing Your Information

To review, correct, or update your customers’ information, you can use settings page in Tawrid, or you can update this information directly from Google Apps. If you have chosen to synchronize your customer and contact data 2-way then the data will be updated both in Tawrid and Google Contacts no matter where you make the changes to.

You may also decide to have just one-way synchronization which limits the syncing process to only one medium – either Tawrid or Google Contacts.

We will retain the synced/imported information for as long as your account is active or as needed to provide you with our services.

If you wish to close your account or request that we no longer use your Google Contacts or Google Apps information you can either uninstall the Google Contacts App in the “Integrations” sections of our application, or if you want to delete all customer data that was imported to Tawrid simply delete your account in coordination with our support department.

Privacy Statement Updates

We may update this privacy statement to reflect changes to our business or this app as it pertains to the information collected from you and our use of it. If the change impacts how we use or handle information collected from you, we will email you, or post a notice where you first access this app prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices. App’s use of information received from Gmail APIs will adhere to Google’s Limited Use Requirements.